Sierra Van Cleave

Sierra Van Cleave

  • QUICK START GUIDE REFRESH

  • QUICK START GUIDE REFRESH

  • QUICK START GUIDE REFRESH

  • QUICK START GUIDE REFRESH

QSG REFRESH

In 2021 I was tasked with updating the design of the Quick Start Guide (QSG) for all of Amazon devices. The team sought to create an engaging design that would encourage customers to use the guide in their set up. This project started with one program, Echo Buds, then was rolled out to each program that followed.

Amazon

Lead Designer

2021

2020 Echo Auto (Gen 1) released Quick Start Guide

2020 Echo Auto (Gen 1) released Quick Start Guide

2020 Echo Auto (Gen 1) released Quick Start Guide

Audit

Starting with an audit of the existing Quick Start Guide, the design was content heavy, not engaging, and did not align to the brand style guide.

Utilizing the Echo and Alexa style guides the team updated the design to incorporate playful illustration, bringing an element of surprise and delight.

Process

Incorporating the brand style guide, the team tested an A/B design with device purchase intenders.

Amazon Illustration example, created by the Amazon brand team

Amazon Illustration example, created by the Amazon brand team

Solution

The final result is a more approachable and fun set-up. This program was lead in tandem with the outer packaging to create a great out-of-box experience for our customers.

Result

Following this program, the team created a style guide for all future programs.

Amazon Illustration example, created by the Amazon brand team

Team

Creative Director : John Lucas
Designer : Sierra Van Cleave
In-Box Program Manager : Katie Boe
Copywriter : Brian Colella
Product Manager : Atif Noori

Team

Creative Director : John Lucas
Designer : Sierra Van Cleave
In-Box Program Manager : Katie Boe
Copywriter : Brian Colella
Product Manager : Atif Noori

Sierra Van Cleave

© 2023. STUDIO VAN CLEAVE

Sierra Van Cleave

© 2023. STUDIO VAN CLEAVE